Quinnz PinzOmni AI
Quinnz Pinz bowling lanes
Quinnz Pinz × Omni / October 2026

Bringing the whole
operation together.

From the first call to a confirmed lane—and a clear view of the business for you.

See the plan ↓
01 / How we got here

The vision was clear.
The connections are unfinished.

You set out to make booking easier and give the front desk more breathing room. The next step is to connect the work already in place to the results you care about: reservations, revenue and less chasing.

May / Where we started

More guests.
Less front-desk friction.

Your original vision brought phone calls, reservations, payment and reminders into one flow.

  • Stop missing calls and reservations during busy times
  • Help guests take the next step without waiting on the desk.
  • Build toward self-service check-in and connected lanes.
Today / What you have

The foundation
is already working.

Your calls and follow-ups are visible in a live dashboard. A new custom website and owner editing controls are built.

  • 721 calls logged from September 4–October 3.
  • 93 messages sent over the same period.
  • The next question: which conversations became paid bookings?
Next / Where we take it

One clear path
from interest to income.

Omni will connect the guest journey and give you a clear view of what it produces.

  • One system for managing prices, packages and hours.
  • Booking, payment and follow-up that work together.
  • Owner controls, monthly reporting and ongoing management.
02 / Why it still feels broken

The failures are happening between the tools.

Guests are finding reasons to visit. The risk is losing them between finding a package, getting an answer, and completing a reservation. These are the places to tighten first.

01

Make it easy to find the right offer—and book.

Popups, unclear page names and conflicting prices, hours and phone numbers create friction before guests reach checkout.

Omni’s fix

Keep booking visible on mobile and use one approved source for offers, prices, hours and policies across the website and AI answers.

02

Connect each inquiry to a paid reservation.

Calls, booking links and marketing activity need a clear path to reservations, payments and follow-up.

Omni’s fix

Connect booking and payment, route exceptions to staff, and report which sources produce reservations where provider access supports tracking.

03

You should know which marketing earns its keep.

Your website, BookingZone, Google Ads, Mailchimp and Facebook need to tell the same story: where the guest came from, what they booked, and what they spent. Then, follow up marketing can work to keep them coming back.

What still needs checking

Omni will review the account connections and campaign destinations, protect useful history, and establish a baseline before recommending where to invest more.

Omni’s fix

Connect campaign sources to reservations and payments where supported, then use those results to guide follow-up and marketing spend.

03 / The problem to solve

Too many platforms. Too little visibility.

Your website, phone, booking system and marketing should carry each guest toward a completed reservation. Today, they operate as separate pieces—leaving your team to connect the information, the next step and the result.

01

Information lives in separate places.

Packages, prices, hours and guest details sit across different tools. Updating one does not keep the others in sync. The goal is one approved source of information across every guest touchpoint.

02

Your staff bridge the gaps.

A phone inquiry, a booking link and a payment each tell only part of the story. Your team has to piece together what happened and what comes next. Connected handoffs make the guest’s status clear.

03

Results are split across dashboards.

Ads show clicks. The phone system shows calls. Booking and payment tools hold the outcome. Bringing those records together shows which activity becomes revenue and where follow-up is needed.

04 / The guest experience

Today’s front door.
The foundation for what’s next.

Keep the character of Quinnz Pinz. Make the path to booking as inviting as the venue itself.

Current website

Live experience

The venue is compelling. The next step is obscured.

The popup dominates the first view. Keep the activities and brand; give booking a clear path on desktop and mobile.

Open current website

Omni customer build

Existing prototype

A clearer booking entrance is already built.

The home screen brings booking forward. Standardizing its content and connecting the full reservation workflow are the next steps.

Open customer build
05 / Work already in place

There is progress
to build on.

You are not starting from scratch. Calls, follow-ups, customer pages and owner controls are already in place. Omni will connect them into a more complete booking operation.

Arcade machines at Quinnz Pinz
Less chasing the next step.
More time with guests.
Already in place

Calls reach the right next step.

Your call records show guests asking about bowling, requesting the front desk and planning private events. Omni is already helping route those conversations toward the right person or booking path.

Already in place

More guests have a way to move forward.

From September 4–October 3, your system sent 93 messages. Call summaries show booking-link and event-form follow-ups. The opportunity now is to discover how many became reservations—and recover the ones that did not.

Built / ready to refine

A clearer front door is built.

Your new pages bring the activities and booking choices forward. We will align the offers, prices and policies with you before connecting the complete checkout journey.

Explore the current website buildOpen the current build
What your guest receives

The call ends.
The next step stays in their inbox.

Your reservation email puts the booking link directly in the guest’s hands, with Quinnz Pinz branding and one clear action.

Next, Omni will connect that invitation to booking results—so the team can distinguish a sent link from a paid reservation.

Existing reservation invitation
The owner dashboard / September 4–October 3

Real activity.
Visible progress.

See what guests ask for, how your team follows up and where demand is growing. The next step is to connect that activity to the reservations and revenue it produces.

721Calls in the selected period
93Messages marked sent
77%Reported resolution · 551 of 714 engaged calls
+112%Weekly call volume vs. the prior week

See the demand.

Date selection, daily and weekly activity, call categories and trending topics show what guests are asking for.

Review the handoff.

Call summaries, quality and resolution filters, message records and admin-transfer tabs help staff follow up.

Control the content.

The website editor includes packages, pricing, hours, hero content, FAQs, gallery, announcements and contact details.

September 4–October 3, 2026 snapshot. Resolution is the dashboard’s reported call outcome; completed reservations and revenue will be tracked separately.

Explore the actual website controls

Update packages, prices and guest limits without chasing a developer for every small change. Before handover, we will clean up the test entries, confirm seasonal offers with you and walk your team through the publishing controls.

Open your dashboard
06 / Get found. Then get booked.

Show up when guests
are making plans.

We will strengthen your website for Google search and AI-assisted search in ChatGPT, Claude, Google AI and Muse- then give those visitors a direct path to reserve.

SEO / Be easy to find

Give every offer a clear home.

Correct page titles, headings, search descriptions and internal links. Build useful pages for bowling, parties, escape rooms and the nearby towns you serve.

AEO / Be easy to answer

Answer the questions that decide a booking.

Publish clear answers about prices, shoes, group sizes, party packages, Groupon rules, hours and reservations. Omni makes the readable page text perfect for AI, not only humans.

AI discovery / Be easy to understand

Keep the business facts consistent.

Align your website, Google Business Profile and appropriate Bowling Alley structured data. Verify public search-crawler access and keep booking links usable for people and ai assistants.

Conversion / Make discovery count

Measure the reservation, not just the visit.

PostHog shows which pages and campaigns drive interest, where guests drop off, and which bookings complete where provider tracking is supported.

07 / Implementation

A staged four-week plan.

Four weeks from now to kickoff, once the required accounts and booking rules are ready.

WEEK 01

Get clarity

Audit the accounts, confirm rules and data, map handoffs and set acceptance criteria.

WEEK 02

Connect the core

Configure booking, approved payment, customer records and website entry points.

WEEK 03

Test the whole journey

Exercise calls, confirmations, failed payments, capacity limits and reporting accuracy.

WEEK 04

Train & launch

Walk staff through exceptions, release in stages, check live results and tune the system.

BookingZone stays in place until the new booking flow is tested, your staff are trained and the system is ready to launch.

08 / Your investment

Choose your plan.

Both paths bring together your booking and payment platform, owner dashboard and monthly reporting. Choose ongoing flexibility or ownership of the build.

Option 1 / Managed platform

We build it. We keep it running.

Your booking and payment platform, owner dashboard and monthly reporting—with Omni managing updates, connections and day-to-day support.

$3,000 build feeWaived
Option 2 / Owned system

Own the platform we build for you.

Your completed website, booking and payment platform, and owner dashboard—including source-code handover, your business data and access to the accounts used to run it.

Management: $200/month · 12-month commitment

What management includes

Monitoring, routine updates, minor content changes and monthly reporting. Hosting, payment processing and third-party subscriptions are separate. Third-party software remains subject to its own licenses.

DetailsAI phone answering, call routing, a website chatbot for booking, and guest follow-up by text and email.

Includes 750 AI call minutes and 500 texts per month. Additional usage: $0.12 per minute and $0.02 per text, billed the following month.

$100/month
DetailsConnect Clover payments to booking records, with ongoing monitoring and upkeep.

Give your team a clear view of what’s booked and paid. Connect Clover payments and deposits to reservations, flag failed or duplicate transactions, and keep the connection running reliably.

For one merchant account and location, subject to compatibility. Processing fees, vendor fees, hardware and lane controls are separate.

$2,500 setup+ $99/month maintenance
The referral opportunity

Refer a business. Reduce your cost.

Introduce a business to Omni. When your referral becomes a customer, receive a ONE MONTH credit toward your service.

The next decision

Choose your plan. Let’s get it working.

Let’s schedule a follow-up to choose your plan, confirm the booking rules and agree a kickoff date.

Text Sean to schedule a follow-up ↗